Keynote Address
“Preparing for Digital Economy amidst Digital Disruptions” This keynote address will outline the key trends, opportunities, challenges of the Digital Economy. It will also highlight key learning from regional and global digital economies and recommend strategies for success.
SMART City This keynote address will outline the key trends, opportunities, challenges of the SMART City Projects. It will also highlight key learning from regional and global SMART City initiatives
Digital Transformation: Lessons Learned – Thailand This keynote address will outline the key trends, opportunities, challenges of the Digital Transformation in Thailand.
Training/Workshop
Digital Transformation Projects: Critical Success Factors and Best Practices This segment will outline the framework of Digital Transformation projects and best practices, which will form the basis of discussion and assessment of country’s progress in Digital Economy.
Simplifying Processes – Fundamentals of Business Process Re-engineering This module will introduce fundamentals and framework of Business Process Reengineering (BPR) as a framework for Simplifying Processes – an essential capability in the digital economy. Challenging assumptions, questioning fundamentals, current process review and new process design will be discussed.
Design Thinking – The human-centric approach to designing a customer-centric product or service Design Thinking is a human-centered approach to problem solving, starting with building empathy through user research, then generating, prototyping and testing new concepts, and learning to communicate and implement them. The groups will learn to develop “persona” and “customer journey map” in order to understand the customer.
Panel Discussions
Digital Economy Transformation and Myanmar perspectives Panelist will discuss about their own experiences in Digital Economy Development Process that would reflect requirement for private sector’s digital transformation readiness.